Microsoft made Copilot's agentic capabilities generally available in Word, Excel, and PowerPoint on 22 April 20261. For businesses already using Microsoft 365, this is not a new product to sign up for. It is a significant capability upgrade to tools you already have.
What Copilot Agents actually do
Previous versions of Copilot in Microsoft 365 responded to single prompts. You asked a question, it answered. Copilot Agents can now carry out sequences of tasks on your behalf. In Word, it can take rough notes and produce a formatted report. In Excel, it can analyse a data set, identify patterns, and write a summary. In PowerPoint, it can build out a deck and revise it in place.
Microsoft launched agent features for Outlook on 27 April too, triaging your inbox, drafting follow-ups, resolving calendar conflicts, but only as an early-access preview through the Frontier programme2, not general availability. Microsoft's own guidance warns the capabilities may change and some actions are incomplete. Useful to know about now, worth revisiting properly once it reaches general availability.
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Who this is most useful for
- Anyone who regularly produces Word documents from notes or templates. Copilot can draft the structure and content, leaving you to review and adjust rather than start from scratch.
- Excel users who pull in data and then write summaries. Copilot can do the summary step automatically.
- Business owners who receive a high volume of similar enquiry emails. Copilot can draft replies based on how you have handled similar emails in the past.
What to check before you start
Copilot is a separate paid add-on on top of any Microsoft 365 Business plan: Basic, Standard, or Premium alike. It is not included for free with Business Standard.3 Check current pricing and what your plan includes in the Microsoft 365 admin centre or with your IT contact.
A note on data: anything you submit to Copilot is processed by Microsoft's servers. Under Microsoft's enterprise data protection commitments, your prompts and data are not used to train foundation models.4 For most general business tasks this is fine. Avoid using it with sensitive client data, personal information, or anything confidential until you have reviewed your data handling obligations.
Is Microsoft Copilot included in my Microsoft 365 subscription?
Not in the standard Business plans. When this article was published, Copilot was a separate paid add-on on top of Business Basic, Standard, or Premium. Since 1 July 2026 Microsoft also sells bundled 'with Copilot' versions of Business Standard and Business Premium, so it depends which SKU you are on. Check your plan in the Microsoft 365 admin centre.
What can Microsoft Copilot Agents do?
In Word, Copilot can draft documents from rough notes. In Excel, it can analyse data and write summaries. In PowerPoint, it can build and revise a deck in place. These are multi-step tasks it carries out without you prompting each step individually. Outlook has similar agent features for inbox and calendar management, but they are in early-access preview rather than generally available.
Is it safe to use Microsoft Copilot with client information?
For most general business tasks, yes. Microsoft's enterprise data handling means your Copilot inputs are not used to train public models. Avoid entering sensitive personal or financial client data until you have reviewed your data handling obligations for your specific business.
How do I get started with Copilot in Microsoft 365?
Open Word, Excel, or PowerPoint and look for the Copilot icon in the ribbon or sidebar. Describe what you want help with. Good starting points are drafting a report from notes, summarising a spreadsheet, or building a first-pass deck.
- Copilot's agentic capabilities in Word, Excel, and PowerPoint are generally available — Microsoft 365 Blog
- Microsoft Outlook Copilot Agent Mode (Frontier) Makes AI the Action Layer — Windows Forum
- The M365 Copilot Pricing 2026 Reset: What Changes July 1 — Velosio
- Enterprise data protection in Microsoft Copilot and Microsoft Copilot Chat — Microsoft Learn